FAQ

ICROWN88 is Malaysia’s leading online gambling platform, offering a wide range of live entertainment games, slot machines, fair sports betting, and more. We collaborate with renowned game providers, including Microgaming, Playtech, SA Gaming, Pragmatic Play, and SpadeGaming, ensuring that players experience top-quality games.

We prioritize fast customer feedback and provide 24/7 dedicated customer support for our valued players. No matter what issue you encounter, our professional team is always ready to offer reliable solutions, ensuring a worry-free gaming experience.

Additionally, ICROWN88 offers players a variety of rewards and promotions. Whether you’re a new or returning player, you can enjoy extra bonuses and privileges through our promotional events. Join ICROWN88 now and start your luxurious gaming journey today!

To download the ICROWN mobile app, you can easily find and download it from the Google Play Store for Android devices and the Apple App Store for iOS devices.

Open the respective store on your device and search for “ICROWN Malaysia” in the search bar. Once you find the official app, click the “Download” or “Install” button.

Follow the prompts to complete the download and installation process. After installation, open the ICROWN app, log in or create an account, and start enjoying a variety of casino games and features on your mobile device.

Yes, ICROWN88 uses state-of-the-art encryption technology to ensure that all players’ personal information and transaction data are protected at the highest level. We are committed to providing a fair and transparent gaming environment, with all games audited and certified by independent organizations.

Withdrawing bonuses from ICROWN88 is very simple. Just follow these steps:

1. Log in to your account.
2. Go to the “Finance” or “Withdrawal” page.
3. Choose your preferred withdrawal method and fill in the required information.

Our team will expedite the processing of your withdrawal request to ensure you receive your bonuses in a timely manner.

For a detailed withdrawal guide, you can click on the “Withdrawal Steps Tutorial.”

Topping up your ICROWN account is very easy. After logging into your ICROWN account, simply click on the “Top Up” button and choose the payment method that is most convenient for you. Each top-up will be successfully processed within 1 minute after your transfer is completed.

For a detailed top-up guide, please click on “Top-up Steps.”

You can log in to ICROWN88 by clicking on our “Login Page” and entering your username and password. Once logged in, you can begin your online entertainment journey.

Agent applications are currently not open. If there are any updates, we will post an announcement on the ICROWN homepage. Stay tuned!

Every withdrawal will arrive in your bank account within 3 minutes. If it exceeds this time frame, we will compensate you with twice the withdrawal amount as a reimbursement!

Of course! For any withdrawal amounts exceeding 100K MYR, you can request cash or a check. Currently, this option is only available in the following regions: **Kuala Lumpur, Malacca, Johor, Penang**. Other regions are not yet supported.

Did you use a third-party service to deposit, but the payment was successful and the funds haven’t arrived? Don’t worry! Simply send a screenshot of your successful payment to our online customer support, and our team will handle it for you right away.

Since third-party channels automatically process deposits, occasional network fluctuations or mismatched payment amounts can result in “missing orders.” This is a common issue, so there’s no need to panic. Just leave it to us, and we’ll take care of it.

Don’t worry, forgetting your account or password happens often. Let me guide you through the steps to recover them:

1. Click on “Login” and go to the login page.

2. Click on “Forgot UID / Password?” and choose the option you forgot, such as “Account” or “Password.”

3. After selecting, follow the instructions to recover your account or password.